Shipping Policy
SHIPPING RATES (UK MAINLAND ONLY)
Please ensure you select the correct shipping option at the checkout.
Standard Shipping (5 – 7 business days) – Free
Next Day Shipping (2 business days) – £4.99
INTERNATIONAL RATES (SELECTED COUNTRIES ONLY)
We offer a flat rate of £5.99 for international orders above £50 to selected countries. Please note that any custom import taxes or surcharges are not included in the shipping cost and you will be liable to pay them when the shipment arrives in your choice of destination country.
List of countries: Australia, Austria, Belgium, Canada, Cayman Islands, China, Denmark, Faroe Islands, Finland, France, Germany, Hong Kong, Iceland, Ireland, Isle of Man, Italy, Japan, Liechtenstein, Luxembourg, Macau, Malaysia, Monaco, Netherlands, New Zealand, Norway, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United States.
Any rejected shipment due to unpaid custom taxes and surcharges will not be refunded.
NEXT DAY DELIVERY
All of our parcels are shipped on the next business day via the standard Royal Mail Next Day delivery service when you place an order before 1pm. In accordance with all UK courier terms and conditions it is not guaranteed that your parcel will arrive the next day. Please consider this when placing an order.
If you are not going to be in please contact us to ensure that safe place instructions are passed on to the courier.
CHANGES TO YOUR DELIVERY
Any attempt to change your delivery address or divert your parcel once it has been despatched is done so at your own risk.
Please make sure all delivery information is correct when placing your order. We cannot be liable for loss or delay of parcels whereby the customer has requested to change the delivery address whilst their order is in transit, this includes the request made to deliver to a pick up shop. There can be a minimum of a 24 hour delay when choosing to divert your parcel or 'leave in a safe place' and these are done at your own risk. We cannot be liable for theft or spoilage of goods whereby you were not available to personally receive them on the day you are expected to receive the order.